What we need to do is shooting a video with the front camera and whisper to it and repeat it with the rear camera. There are two microphones on the top side of iPhone, including one at the front and one at the rear. For those who are 100% sure which microphone is not working, you can skip to the next part. To answer this question, we need to figure out 'if the microphone is working' or 'which part of the microphone goes wrong'. How to Identify the iPhone Microphone Not Working Problem In this comprehensive troubleshooting article, you find the answers to both. One is how can we know if the microphone is still working or not, and the other is how can we get rid of this problem. There are two major problems bother the users. Users often encounter this problem when talking on the phone or when recording audio. The iPhone mic not working issue is one of the most common issues, especially for users of certain iPhone models.